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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rudie Nemec

May 8, 2026

5  out of  5
rating by Rudie Nemec
"They have wonderful staff and are really great to work with!!! Gaylord Mussman is very knowledgeable and always willing to help and explain if you have any questions!"
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Al Arett

May 5, 2026

5  out of  5
rating by Al Arett
"The best insurance agency!!"
We responded:
"Thank you Al for the great review! We strive to give our customers the best service we can. Look forward to working with you in the future - Gaylord Mussman and team!"
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Sharon Whisler

April 21, 2026

5  out of  5
rating by Sharon Whisler
"Gaylord & Valerie offer such good service. Always willing to help with any changes in a timely manner."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gaylord and Valerie provided you with excellent service and were able to assist you promptly with any changes. We truly appreciate your feedback and look forward to serving you again in the future! Gaylord Mussman and Team!"
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ashley daubert

April 16, 2026

5  out of  5
rating by ashley daubert
"I had such a great experience working with Kelly on my insurance needs. She truly went above and beyond to make sure everything was handled smoothly and that I fully understood my options. Her knowledge and attention to detail gave me complete confidence throughout the process. On top of that, she was an absolute pleasure to work with—kind, patient, and always willing to help. It’s rare to find someone who combines professionalism with such a personal touch. I highly recommend Kelly to anyone looking for exceptional service!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Kelly provided you with exceptional service and made the insurance process smooth and clear. She truly is dedicated to ensuring our clients feel confident and supported every step of the way. Your recommendation means a lot to us, and we’re grateful to have had the opportunity to assist you. If you ever need anything else, please don’t hesitate to reach out! Gaylord Mussman and Team"
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Brian

April 16, 2026

5  out of  5
rating by Brian
"everyone is good to work with and helped me with my accidents and helping me get quotes thanks"
We responded:
"Thank you for your kind feedback! We're glad to hear that our team was able to assist you with your accidents and provide helpful quotes. It's our goal to make the process as smooth and supportive as possible. If you need any further assistance, please don't hesitate to reach out! Gaylord Mussman and Team!"
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Ron Schultz

April 14, 2026

5  out of  5
rating by Ron Schultz
"Gaylord, Kelly, and staff did a great job of getting info for quotes on multiple exositing policies. Then getting all info to issue policies . Getting several in one location to help simplify insurance needs."
We responded:
"Thank you for your wonderful feedback! We're glad that Gaylord, Kelly, and the team were able to efficiently gather the information and help simplify your insurance needs. It’s our pleasure to make the process easier and more convenient for you. If you ever need further assistance, we’re here to help! Gaylord Mussman and Team"
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Ryan Asbury

April 7, 2026

5  out of  5
rating by Ryan Asbury
"Very detailed experience with this agency. Would definitely recommend getting a quote to compare and save!! Give Kelly Neuhaus a call today!"
We responded:
"Thank you so much for your recommendation! We’re happy to hear you had a detailed and positive experience with our agency. We are always ready to help you find the best options and savings. We appreciate you spreading the word and look forward to assisting you again in the future! Gaylord Mussman and Team"
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Bob Nielsen

April 1, 2026

5  out of  5
rating by Bob Nielsen
"Kelly is very good and easy to work with"
We responded:
"Thank you for your kind words! We appreciate your feedback and are here whenever you need assistance! Gaylord Mussman and team "
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Rochelle “Shelli”

March 25, 2026

5  out of  5
rating by Rochelle “Shelli”
"Very efficient m…sent quote ASAP…Thank You"
We responded:
"Thank you Shelli for the great review! Gaylord and Team"
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Jean Katt

March 24, 2026

5  out of  5
rating by Jean Katt
"We've been with Gaylord Mussman and State Farm for many years. Always had great, personal service. His team is excellent as well. Very satisfied."
We responded:
"Thank you so much for your kind words and continued trust in Gaylord Mussman and our team at State Farm. We're thrilled to hear that you’ve consistently received great, personal service and that our team has met your expectations. We truly appreciate your loyalty and look forward to serving you for many more years! Gaylord Mussman and Team!"
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John Russell

March 11, 2026

5  out of  5
rating by John Russell
"Simply the best pricing and service you are going to find. No comparison for pricing."
We responded:
"Thank you so much, John, for your kind words! We're thrilled to hear that you found our pricing and service to be the best. Providing great value and excellent service is our top priority, and your feedback truly means a lot to us. We look forward to serving you again! Gaylord Mussman and Team "
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S R

March 2, 2026

4  out of  5
rating by S R
"New customer with them and have asked to talk to Gaylord multiple times and was advised would have him call me back. Have yet to speak with him. Kelly was nice and friendly when setting up my insurance."
We responded:
"Thank you for your feedback and for choosing us! We're glad to hear that you were able to connect with Gaylord. We appreciate your patience during the process, and we're happy Kelly provided a friendly experience when setting up your insurance. If you have any further questions or need assistance, please don’t hesitate to reach out. Thanks again for trusting us! Gaylord Mussman and Team"
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Barb Romans

February 19, 2026

5  out of  5
rating by Barb Romans
"Very friendly and helpful people. A joy to work with."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a positive experience and found our team friendly and helpful. It’s a joy to work with customers like you! Please don’t hesitate to reach out if you ever need anything. Thank you again - Gaylord Mussman and Team!"
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Kelsey Westergaard

February 17, 2026

5  out of  5
rating by Kelsey Westergaard
"I have had many different policies with State farm over the years and they are super easy to work with and have a seamless process making it very quick and easy to get a new policy, change a policy, or cancel. They are very helpful and knowledgable. I couldn’t be happier."
We responded:
"Thank you Kelsey for your kind words and continued trust in State Farm! We're thrilled to hear that you find our team helpful and the process seamless. Providing easy and efficient service is our top priority, and your feedback truly means a lot to us. If you ever need assistance in the future, we're always here to help! Gaylord Mussman and Team"
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Andrew Conway

February 5, 2026

5  out of  5
rating by Andrew Conway
"My agent Kelly was very knowledgeable and friendly to deal with. My friend Al, referred me to this office. I was definitely not disappointed. I would definitely recommend them to anyone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kelly provided you with knowledgeable and friendly service. It means a lot to us that you came through a referral from your friend Al, and that we were able to meet your expectations. Your recommendation is greatly appreciated, and we look forward to assisting you or anyone you send our way in the future! Gaylord Mussman and Team"
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Jordan Cain

February 2, 2026

5  out of  5
rating by Jordan Cain
"Kelly and Kathy were the most helpful insurance people I’ve ever dealt with! Very friendly and saved me a bunch of money. Progressive sucks"
We responded:
"Hey Jordan - Thank you so much for your kind words! We’re thrilled to hear that Kelly and Cathy were able to provide you with excellent service and help save you money. Your satisfaction means a lot to us! If you ever need anything else or have any questions, please don’t hesitate to reach out. Thanks again for choosing us! Gaylord Mussman and Team"
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Jason Carper

February 2, 2026

5  out of  5
rating by Jason Carper
"Very friendly staff and always helpful. They make getting insured fast and easy"
We responded:
"Hi Jason - Thank you for your wonderful feedback! We’re glad to hear our team made getting insured fast and easy for you. Providing friendly and helpful service is our top priority, and your kind words mean a lot to us. If you ever need any assistance in the future, we’re here to help! Gaylord Mussman and Team."
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Gabriela Zrust

January 30, 2026

5  out of  5
rating by Gabriela Zrust
"Valerie Burris made the process of getting life insurance so easy and stress-free. She answered all my questions, explained everything clearly, and truly had my family’s best interests in mind. It’s refreshing to work with someone who is both professional and kind. If you’re looking for life insurance in Fremont, Valerie at State Farm is the person to call!"
We responded:
"Hey Gabby - Thank you so much for your kind words! We’re delighted to hear that Valerie made the life insurance process easy and stress-free for you and your family. It’s wonderful to know she provided clear answers and genuine care throughout. We’re proud to have Valerie on our team, and we truly appreciate your recommendation. If you ever need anything else, please don’t hesitate to reach out! Gaylord Mussman and Team!"
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Maria Arellano

January 21, 2026

5  out of  5
rating by Maria Arellano
"Good quotes ! And good services :)"
We responded:
"Thank you Maria for the great review! Look forward to helping you in the future - Gaylord Mussman and Team."
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Josh D

January 19, 2026

5  out of  5
rating by Josh D
"Very helpful and friendly staff!"
We responded:
"Thank you Josh for the great review - we strive to help in anyway that we can. Look forward to helping you in the future! Gaylord Mussman and Team"
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Jim Crawford

January 16, 2026

5  out of  5
rating by Jim Crawford
"Great service"
We responded:
"Thank you!"
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Scott Albright

January 16, 2026

5  out of  5
rating by Scott Albright
"Excellent personal service for many years, by Gaylord and his full team."
We responded:
"Thank you for your wonderful feedback! We're proud to have provided you with excellent personal service over the years. Gaylord and the entire team truly appreciate your loyalty and kind words. We look forward to continuing to support you for many years to come! Gaylord Mussman and Team!"
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Leslie Parr

January 9, 2026

5  out of  5
rating by Leslie Parr
"I appreciate your quick work on a new insurance addition and the next day for telling me who to call when my battery quit!! He was there in 10 minutes and I was on my way 10 minutes later"
We responded:
"Thank you for sharing your experience! We're so glad we could assist you quickly with your insurance addition and that our team was able to help you get back on the road so fast when your battery quit. We appreciate your kind words and are always here to support you whenever you need us! Gaylord and Team "
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Lon Olson

January 9, 2026

5  out of  5
rating by Lon Olson
"I have known Gaylord for over 50 years as a close friend and fellow insurance agent. He represents State Farm with utmost integrity and true professionalism."
We responded:
"Thank you so much for your kind words and for sharing your long-standing friendship with Gaylord. We truly appreciate your recognition of his integrity and professionalism representing State Farm. It’s relationships like yours that inspire us to continue providing the best service possible. We’re grateful for your support over the years! Gaylord Mussman and Team"
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Justin Aurelious Black

January 8, 2026

5  out of  5
rating by Justin Aurelious Black
"Great company, they take care of their customers"
We responded:
"Thank you for your kind words! We’re proud to take care of our customers and appreciate your support. If you ever need anything, don’t hesitate to reach out! Gaylord Mussman and Team "