State Farm® Insurance Agent Gaylord Mussman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ava Matthews-McCulley
July 1, 2025
"Everyone is very friendly here, and quick to help you with all of your needs!"
Nathan Mueller
June 26, 2025
"I have always received excellent customer service from Gaylord Mussman and his staff!"
"Thank you for the wonderful review! We strive to provide the best service possible and appreciate your business! Gaylord and Team"
Susie Sopcich
June 26, 2025
"I am very happy with the service I have received from Gaylord & his staff at State Farm. They are very helpful & are respectful of my needs."
"Thank you Susie - we appreciate your business and are glad that we are meeting your needs! Looking forward to helping your in the future - Gaylord and Team"
Rich Vonderlage
June 19, 2025
"The staff, no matter who answers the phone, are great to work with and very responsive."
"Thanks for being part of our agency always good to do business with great people "
Matt Reichert
June 17, 2025
"I've been with Gaylord for 36 years and have always received excellent service. Doesn't matter if it's Gaylord himself or anyone in the office, it's always top notch service."
"Thank you for the great review Matt - Your business is appreciated! Gaylord and Team!"
Kevin
June 17, 2025
"Great customer service! Val is the best!"
"Thank you Kevin for the great review! Your business is a appreciated and we enjoy working with you also! Thank you again - Gaylord and team!"
Carol Fenske
June 16, 2025
"Val and the entire staff at Gaylord's office are great and always quick to answer any questions or deal with any concerns."
"Thank you so much for your kind words! We pride ourselves on providing prompt and attentive service, and it’s wonderful to know that we met your expectations. If you ever have any more questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again! Gaylord and Team"
Eric Bechtel
June 13, 2025
"I have been with Gaylord for over 20 years now, they have always treated us like family and I trust them to continue to do so."
"Thank you so much for your wonderful review! We are truly grateful to have had the opportunity to serve you for over 20 years. We’re committed to providing the same level of care and trust in the years to come. Here’s to many more years together! Gaylord and Team"
Kimberly Siebe
June 11, 2025
"Kate is amazing and always helpful!"
"Thank you Kimberly for your kind review! We strive to give the best possible service and appreciate your business! Looking forward to helping you in the future - Gaylord and Team"
jim love
June 11, 2025
"Great people and always there to help. I forget most of my payments and they send me text messages as a reminder."
"Thank you for your kind words! We're delighted to hear that you find our team helpful and that our reminders have been beneficial for you. We strive to provide the best support possible. We are always here to help - Gaylord and Team"
Elijah Hand
June 9, 2025
"The agents are always super helpful and easy to communicate with. I haven't had a single bad experience over the phone."
"Thank you Elijah - Your business is appreciated and we strive to help in any way we can with you insurance needs! Gaylord and Team"
Steph Voecks
June 9, 2025
"Great customer service and fast replies! I absolutely appreciate the fact that I get to speak with my agent and not a computer voice. Also, we are treated like people, not just another insured. We told some of our family to switch their insurance here and not only did it save them premium, they are happy too!"
"Thank you for your review - we strive to do our best in customer service. Please reach out with anything you need in the future! Gaylord and Team"
Borisow Invoicing
June 9, 2025
"The staff at this agency are always quick to respond anytime I need information or paperwork sent over. That is truly appreciated!"
"Thank you for your kind review~ Gaylord and Team"
laura porter
June 6, 2025
"Gaylord and Val and the rest of the staff have always been kind, respectful and helpful in every way. We have had them as our insurance agent for many years. Thank you all."
"Thank you Bob and Laura - we always hope that we can help in any way that we can! Your business is appreciated! Gaylord and Team"
Adam B
June 3, 2025
"Always great and easy to work with!"
"Thank you for the review Adam - our goal is to help in any way we can! Gaylord and Team"
Chuck Burris
June 3, 2025
"ALWAYS FRIENDLY & WILLING TO GO THE EXTRA MILE TO HELP."
"Thank you Chuck - we appreciate your business! Gaylord and Team"
Tim Strong
June 2, 2025
"Very professional and always been there for my needs. When I need something, they are very prompt. Can't see me with any other company."
"Thank you Tim! We always strive to be the best service we can! We appreciate you business! Gaylord and Staff"
Mark and Renie Kula
May 24, 2025
"Gaylord,Val and other staff members are always extremely helpfully, courteous and return calls/emails in a timely manner."
"Thank you for your kind words! We’re glad to hear that our team have provided you with courteous and timely service. We strive to ensure our clients feel supported, and your feedback means a lot to us. Thank you for your continued business - Gaylord and Team"
Steven Rothanzl
May 22, 2025
"Gaylord really wants the best for you, not just sell you insurance. The ladies in the office have always been responsive, informed, and helpful. We've Enjoyed working with this group for about 20 years!"
"Thank you Steve for your kind works! We strive to give the best service possible and appreciate your loyalty! Gaylord and Team!"
Hunter Oerman
May 20, 2025
"Friendly, helpful, and great to deal with any type of insurance."
"Thank you for your kind review! If you need any assistance in the future, feel free to reach out! Gaylord"
Lisa Constance
May 19, 2025
"I have never had a bad experience at this office! Kelly is always personable, Gaylord is very helpful and knowledgeable, and anyone who answers the phone goes above and beyond to help me with any questions I might have."
"Thank you for your fantastic review! Providing exceptional service is our priority, and it's great to know we’ve been able to assist you. Please reach out if you need further assitance. Gaylord"
Pat Hannan
May 17, 2025
"Superior service, always."
"Thank you for your kind review! Our priority is to help in any way we can. Thank you - Gaylord"
Karen Clark
May 16, 2025
"Kelly has been so helpful and thorough in switching our home an auto policies over to State Farm after 25+ years with another company. She was able to save us a considerable amount of money annually! Great service!"
"Thank you for your wonderful feedback! We're delighted to hear that Kelly was able to assist you in transitioning your home and auto policies to State Farm and save you money in the process. Providing great service and value is our goal, and we appreciate your trust in us. If you have any further questions or need assistance, please feel free to reach out! Thank you again - Gaylord and team"
Jennifer Napolitano
May 8, 2025
"Gaylord has been our insurance agent for over 20 years and he is amazing! He is always available for questions, checking in and making sure we are OK, and reviewing our policy to make sure we are getting the best rates possible! We highly recommend him as your agent, he and everyone on his team are extremely professional and efficient. 5 Stars!!! ⭐️ ⭐️⭐️⭐️⭐️"
"Thank you for your wonderful review! We’re thrilled to have served you for over 20 years and appreciate your recommendation. If you ever need assistance, don’t hesitate to reach out! Gaylord and Team!"
TheSmokie7918
May 6, 2025
"Great service from amazing people"
"Thank you!"