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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mark denny

March 25, 2025

5  out of  5
rating by mark denny
"Everyone in the office is always so friendly and helpful. We love working with Gaylord Mussman and his staff. They are very efficient, listen to our concerns and follow through with our requests in a timely manner. Would highly recommend their office for all your insurance needs."
We responded:
"Thank you!"
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M D

September 20, 2024

5  out of  5
rating by M D
"Highly recommend Gaylord and team. Val is amazing and always super helpful as well."
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Chris Virka

August 9, 2023

5  out of  5
rating by Chris Virka
"Gaylord is always so nice and helpful I wouldn’t trust anyone else with my family"
We responded:
"Thank you Chris - It is a pleasure to service families like yours"
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Christy Smith

September 15, 2022

5  out of  5
rating by Christy Smith
"33 years ago I called Gaylord, a nineteen year old out on her own for the first time; knowing nothing about insurance. Gaylord Mussman and his awesome team have been taking care of me and my family ever since. I trust him fully, he is a man of true integrity. He always has his customers best interest at heart. Christy Smith, Omaha, NE"
We responded:
"Thanks Christy! Always a joy to work with you!"
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Corey Arent

June 18, 2022

1  out of  5
rating by Corey Arent
"Was paying 61$ for 2 cars took 1 off and now I'm paying 75 for 1 car.. how does that equal multi car discount? Was 1 car free plus you discounted the other?? This is ridiculous"
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Mike Brannon

May 10, 2022

5  out of  5
rating by Mike Brannon
"Gaylord, Val and the rest of the office always provide pleasant, fast and accurate service."
We responded:
"Mike, thank you for trusting my team and I with your insurance needs for all these years."
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Dean Raddatz

November 7, 2020

5  out of  5
rating by Dean Raddatz
"Awesome agent, can't imagine using anyone else for our insurance needs. Always professional and meets our needs. 👍👍"
We responded:
"Thank you Dean! I appreciate the trust you have in my office to take care of your needs."
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Mick Cooley

September 29, 2019

1  out of  5
rating by Mick Cooley
"My sister has insurance with Gaylord Mussman State Farm in Fremont Ne. and this guy is a crook no doubt. She was so afraid to leave a complaint for fear of losing her insurance, but I am truly discussed with the way she was treated after her house sustained hail damage, Gaylord sent out his own roofer to tell us there wasn't any hail damage. We didn't agree. His roofer told us that he works with Gaylord and he will just do the repairs. We told him we already have a roofer that said its totaled. My sister filed a claim and the State Farm adjuster came out and totaled the roof and gutters. This Gaylord has a good scam going. He sends out his own roofer to do repairs and I'm sure gets a kick back, then tells the customer there is no damage, so to save his company from paying out. My suggestion is to anyone looking for a honest insurance agent is to call someone else. And good luck if you have Gaylord Mussman at State Farm In Fremont."
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Judy Getzschman

June 17, 2019

5  out of  5
rating by Judy Getzschman
"We have been with State Farm for over 25 years and have been pleased with the service and staff. I highly recommend this agent and team."
We responded:
"Thank you! It has been great serving and appreciate your business!"
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Mary Beth Leaver

June 11, 2019

5  out of  5
rating by Mary Beth Leaver
"We have been with State Farm for close to 40 years the Mussman agency for over 25 and have always been extremely happy with the service we have received. We have gone through many changes over the years with 4 teenage drivers but we knew Valerie Burris and the other office professionals would take care of us."
We responded:
"Thank you for your greatly appreciated business!"
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Ron Tangeman

August 7, 2018

5  out of  5
rating by Ron Tangeman
"Great office. Always friendly and helpful."
We responded:
"We appreciate your business!"
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Cindy Weirich

June 26, 2017

5  out of  5
rating by Cindy Weirich
"We have been with Gaylord for over 17 years. We have always been pleased with the service we have received."