State Farm® Insurance Agent Gaylord Mussman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edith Biodrowski
October 3, 2025
"The people in the office are very nice and willing to help and will not push you to get anything you cannot afford. They even go to the extent to remind me of my monthly payment to make sure I'm not late with it. The renters insurance also not only covers the house/ apartment I'm renting but also the storage unit that I have. Insurance on 3 vehicles plus said renters was little over $100 for my husband and I"
Jon White
September 30, 2025
"By far the best agency we have worked with for our business insurance. Quick to quote and extremely knowledgeable!!!"
Trish Haniszewski
September 30, 2025
"I had a wonderful experience working with Gaylord and Kelly at State Farm Insurance Agency. Kelly was so friendly, personable, and even brought a great sense of humor that made the process enjoyable. She helped me with my auto and renter’s insurance needs and made everything simple and stress-free. It’s truly a pleasure working with this team!"
Thom Cod
September 30, 2025
"Gaylord and is staff are excellent. They respond quickly to all my questions. Top notch team."
Misty Sullivan
September 29, 2025
"I love this office! I just talked to Kelly about changing some vehicle coverage and it was so easy working with her. Thank you State Farm!"
Adam B
September 28, 2025
"Always great and easy to work with!"
"Thank you for the review Adam - our goal is to help in any way we can! Gaylord and Team"
Brian Hapke
September 22, 2025
"Gaylord and his staff are very client and service oriented. Always get a live voice when calling in. Love the old school customer service that has been lost at so many places today. Been coming here for close to 15 years and no plans to change anytime soon."
"Thank you Brian - We also enjoy getting to visit with our customers! Thank you for your long time business and look forward to taking care of you in the future! Gaylord and Team"
Cristian Camey
September 16, 2025
"Great service and price quick responses"
"Thank you Cristian - We strive to to do the best with every customer! Gaylord and Team"
Bob Robinson
September 16, 2025
"Valerie has been very helpful as we change from an exceedingly expensive company to State Farm Insurance. Thanks Valerie!"
"Thank you Bob for your kind review! We are happy that we could help you and save you some money! Looking forward to doing business with you in the future! Gaylord and Team!"
Paul Browne
September 15, 2025
"We have worked with Mr. Mussman's agency on multiple occasions and most recently with Kelly Neuhaus. They make sure to work tirelessly for their clients wellbeing and make sure that they are looked after every step of the process. The have been professional, personable and helpful every step of the way."
"Thanks so much for the awesome review! We’re really glad to hear that Kelly and the team have been there for you every step of the way. It means a lot that you’ve trusted us on multiple occasions. We’re always here to help whenever you need us! Gaylord and Team"
Leila Aghakasiri
September 15, 2025
"Very helpful"
"Thank you for the great review!!"
Keith Cunnings
September 8, 2025
"I have had a positive, consistent relationship and services for 25 years with Gaylord."
"Thank you Keith for the great review - we strive to give the best service possible and look forward to working with you in the future! Gaylord and Team"
Cd Styskal
September 8, 2025
"Very professional and knowledgeable in any kind of insurance."
"Thank you for the great review and doing business with our office! Gaylord and Team"
timothy lawson
September 8, 2025
"These guys are awesome! Never had any problems. Always answer my questions. Always there when I need them."
"Thank you Tim for the great review - We are always wanting to make sure all your needs are met - Thank you for your continued business - Gaylord and Team."
Sweet Bloom
September 5, 2025
"I have had a great experience with State Farm Insurance! Kelly Neuhaus's customer service is excellent! She is very helpful knowledgeable and highly professional! I would definitely recommend them."
"Thank you so much for the great review! We are so happy that Kelly was able to take care of your needs - Look for ward to helping you in the future! Gaylord and Team"
Chuck Burris
September 4, 2025
"ALWAYS FRIENDLY & WILLING TO GO THE EXTRA MILE TO HELP."
"Thank you Chuck - we appreciate your business! Gaylord and Team"
Kelly Weirich
September 4, 2025
"Excellent service and response. We always get taken care of."
"Thank you Kelly for your kind review! We strive to take care of all of our customers needs! Gaylord and Team"
Jason Chicoine
September 3, 2025
"This State Farm Agent and his crew truly live up to the iconic phrase, "Like a good neighbor, State Farm is there". Thank you, Gaylord, for 25 years of neighborly service!"
"Jason - thank so much for the great review and trusting us for the past 25 years! We look forward to being there for you for many more years! Thank you - Gaylord and Team"
Christy Smith
September 3, 2025
"I've been with State Farm for 39 years now. Not only the company, but with the same Agent! That says volumes! Gaylord Mussman and his people are the absolute BEST! They are always kind, courteous and have their clients very best interest at heart!"
"Thanks Christy! Always a joy to work with you!"
Chad McCollum
September 2, 2025
"Was quickly looking for a new insurance company when a friend suggested here. Kelly did a great job hooking me up with 2 motorcycle policies,1 car policy and a new vehicle policy. Did it quickly and at a better rate than my previous insurance company."
"Thank you for sharing your experience! We're thrilled Kelly could help you find the right coverage quickly and at a great rate. We appreciate your trust in us for your motorcycle, car, and new vehicle insurance needs. If you ever have any questions or need assistance, we're always here to help! Gaylord and Team"
Karl Fratt
August 28, 2025
"Always very helpful and great to work with."
"Thank you for your kind words - always look forward to working with you - Gaylord and Team"
Sandra Palmer
August 21, 2025
"Great to work with and prompt in responding to my questions. Very helpful and knowledgeable!!"
"Thank you Sandi - Providing excellent service is our top priority, and we’re always here whenever you need us! Gaylord and Team"
Daniel Gibson
August 19, 2025
"A wonderful team of outstanding individuals that actually helps and adds value to one’s insurance needs. Professional, courteous and knowledgeable staff. If you ever have a need for a cozy, comfortable insurance office to work out your insurance plans this place is it. Patient and hardworking group of awesome people. State Farm is the only one that has had a consistent and caring relationship with me. My philosophy is that if you add value to someone or something it or they will add value to you."
"Thank you so much for your kind and thoughtful review! We’re truly honored to have earned your trust and to be a part of your insurance journey. Our team takes great pride in providing professional, courteous, and knowledgeable service, and it means a lot to hear that our efforts have made a positive impact. We completely agree—building meaningful relationships and adding value is at the heart of what we do. Please don’t hesitate to reach out whenever you need us. We look forward to continuing to serve you! Gaylord and Team!"
Camden Elsasser
August 15, 2025
"These guys are great to work with. I've used them for years. They are very competitive with their prices and go out of their way to make sure you are taken care of. 10/10"
"Thank you so much for your continued trust and kind words! We're thrilled to hear that you've had a great experience with us over the years. Providing competitive prices and exceptional customer care is our top priority, and your feedback means a lot. We look forward to serving you for many more years to come! Gaylord and Team"
Tyler Messerschmidt
August 13, 2025
"Kelly was great! She was easy to talk to and was very quick getting my insurance set up. She was able to answer any questions I had too."
"Thank you for your wonderful feedback! We're so glad to hear that Kelly made the insurance process easy and quick for you, and that she was able to answer all your questions. We’ll be sure to pass along your kind words to her. If you ever need anything else, don’t hesitate to reach out!"